Keep your team in the loop
Synchronize your conversations with Slack and keep your entire team up to date with the support conversations.
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Multichannel Message Streams
Allow different teams to collaborate on the same conversation, and be up to date with the latest information.
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User Segmentation
Group your users based on their behavior or attributes, such as their subscription plan, the MRR, or the time they have been a customer. Allows you to offer a more personalized experience to your users.