Keep your team in the loop
Synchronize your conversations with Slack and keep your entire team up to date with the support conversations.
Multichannel Message Streams
Allow different teams to collaborate on the same conversation, and be up to date with the latest information.
User Segmentation
Group your users based on their behavior or attributes, such as their subscription plan, the MRR, or the time they have been a customer. Allows you to offer a more personalized experience to your users.