Reduce the number of agents
You can reduce the number of agents needed to handle customer support requests by up to 50%.
Handle duplicated issues
Our system automatically detects duplicated issues, and replies to your customers automatically.
Answer product questions
Our AI system can answer product questions, and provide information about your products.
Self service help center
Build a self service help center for your customers, and reduce the number of support requests.
AI Replies: Smarter, Faster Responses for Your Customers
Empower your support agents with AI-generated replies that deliver accurate, relevant solutions in record time
Previously Replied Questions
Our AI analyzes your past customer interactions to identify patterns and frequently asked questions. It then generates responses based on how your team has previously handled similar queries. By learning from every interaction, our AI ensures consistent, high-quality answers are provided instantly, allowing your agents to focus on more complex issues.
Help Center Knowledge
AI integrates with your help center to provide automatic suggestions based on the customer’s query. It scans your knowledge base for relevant guides, FAQs, and troubleshooting steps, ensuring that customers get accurate, detailed responses instantly and without agent intervention.
Public Information From Your Website
Our AI taps into publicly available information from your customer’s website to enrich responses. Whether it’s details about pricing, features, or user guides available online, our AI uses this data to help agents provide informed replies that are tailored to the customer’s needs.
FAQs
You can build an maintain a list of frequently asked questions. They will be used by our system to answer the most asked questions.
