Pioneering SaaS Customer Support

Zupport is designed for SaaS companies, and for the unique challenges you face.

Dashboard

SaaS Companies Using Zupport AI

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Solving Saas Specific Problems

Zupport is designed specifically for SaaS companies. We understand the unique challenges you face scaling your support as your product evolves.

Handle Duplicated Issues

Zupport handles duplicated issues automatically by using AI to detect similar issues and suggest solutions to your users.

Duplicate
Duplicated Issue
Intent Detected
Intents
AI Intent Detection

Our AI detects the intent of the user's message and provides context-aware replies to your users, as well as important information to your support team.

In-App Feature Requests

Allow your users to easily suggest new features without leaving your app. Build a product your customers will love.

Request Received
Computer
Bug & Issue Enrichment

Zupport automatically enriches the issues with the user's information, like console errors, failed http requests, device, browser, and more.

Issue Reported
Computer

SaaS Specific Tools to Elevate
Your Customer Support

Zupport AI offers a range of features to help you provide exceptional customer support and improve your customer experience.

Powerful Help Center

Build a multilingual self service help center for your customers, with a dark theme built-in.

Feature Requests

Allow your customers to submit feature requests without leaving your app.

Slack Synchronization

Synchronize your conversations with Slack and keep your entire team up to date with the support conversations.

Tailored for SaaS Success

Solves Duplicated Issues
Reduces Response Time
Increases Customer Satisfaction
Improves Agent Productivity
Powerful Help Center
In-App Feature Requests
Slack Synchronization